On my initial deployment of Lync 2013 at a customer site last year I ran into a problem with the database creation not completing when Publishing the initial topology with the Topology Builder. This was a net new environment for Lync and initially everything seemed ok. I was able to build the Front End servers and Lync roles installed, but I soon found that the Front End service wouldn’t start.
I was finding LS Server event 12308 and LS User Services events 32171, 32134 and 32212 occurring (documented below). When I went back to check the databases existed on the SQL Server, I found that only the CS databases had been created. I had to rerun the Install Databases in the Topology Builder to rectify the situation.
Log Name: Lync Server
Source: LS Server
Date: 11/7/2012 1:14:13 PM
Event ID: 12308
Task Category: (1000)
Level: Error
Keywords: Classic
User: N/A
Description:
A component could not be started. The service has to stop.
Component: Live Communications User Services Error code: C3EE7A08!_HRX! (ES_E_FAILED_TO_CONNECT_TO_LOCAL_BACKEND!_HRM!)
Log Name: Lync Server
Source: LS User Services
Date: 11/7/2012 1:14:13 PM
Event ID: 30941
Task Category: (1006)
Level: Error
Keywords: Classic
User: N/A
Description:
Initialize failure.
Error code: C3EE7A08
Log Name: Lync Server
Source: LS User Services
Date: 11/7/2012 1:14:13 PM
Event ID: 32171
Task Category: (1006)
Level: Error
Keywords: Classic
User: N/A
Description:
Local backend store could not be acquired.
Sql Instance: (local)\rtclocal Database: rtc could not be acquired.
Cause: Connectivity issues with the database or issues with SQL Server.
Resolution:
Check the health of the (local)\rtclocal instance and ensure that it is fully functional.
Log Name: Lync Server
Source: LS User Services
Date: 11/7/2012 1:14:12 PM
Event ID: 32134
Task Category: (1006)
Level: Error
Keywords: Classic
User: N/A
Description:
Failed to connect to back-end database. Lync Server will continuously attempt to reconnect to the back-end. While this condition persists, incoming messages will receive error responses.
Back-end Database: rtcab Connection string of: driver={SQL Server Native Client 11.0};Trusted_Connection=yes;AutoTranslate=no;server=sql.domain.local;database=rtcab;
Cause: Possible issues with back-end database.
Resolution:
Ensure the back-end is functioning correctly.
Log Name: Lync Server
Source: LS User Services
Date: 11/7/2012 1:13:33 PM
Event ID: 32212
Task Category: (1006)
Level: Error
Keywords: Classic
User: N/A
Description:
Lync Server Service Startup Pending as Backup Store BackEnd is not yet available.
Service Startup will be delayed until the Backup Store BackEnd becomes available.
Cause: Possible Issues with the Backup Store BackEnd.
Thanks you as I am having the same issues I am confused to when you say you reran deploy databases in TB? Do you mean deployment wizard?
I’ve corrected the statement to be Install Database rather than Deploy Database.
The Install Database function is in Topology Builder under the Action menu. You could also use the Install-CsDatabase cmdlet in the Management Shell.
thank you a lot ,, it solve the issue, can you share with us the cause